General Conditions of Sale

General Conditions of Sale - Squad Nutrition


Last updated: 03/14/2025


  1. OBJECT


These general terms and conditions of sale (hereinafter " GTC ") apply to any order for products and/or services offered on the website www.squad-nutrition.fr (hereinafter " Site " or "we") by the company Squad Nutrition, a simplified joint-stock company with a share capital of €5,000, whose registered office is located at 3 AVENUE MARX DORMOY 03100 MONTLUÇON, registered with the Montluçon Trade and Companies Register under number 930 926 779 (hereinafter " Squad Nutrition ") to any natural person acting in an individual or professional capacity (hereinafter " Customer ").


Squad Nutrition provides the Customer with a “Customer Service” accessible:

  • either by email: contact@squad-nutrition.fr ;

  • or by telephone: 04 26 85 66 71

  • or by mail: Squad Nutrition SAS - 3 AVENUE MARX DORMOY 03100 MONTLUÇON


The validation of an order on the Site by the Customer constitutes acceptance, without restriction or reservation, of these General Terms and Conditions, which the Customer then acknowledges having read and understood. If the Customer refuses, in whole or in part, any of the provisions of these General Terms and Conditions, he must not place an order on the Site.

These T&Cs are accessible at any time on the Site and will prevail over any other version or any other contradictory document where applicable.


  1. PRODUCTS AND/OR SERVICES OFFERED FOR ORDER ON THE SITE


The photographs and graphics presented on the Site are not contractual and cannot engage the responsibility of Squad Nutrition .

The main characteristics of the products and/or services are provided on the Site, in accordance with Article L. 111-1 of the Consumer Code. The Customer is required to read them before placing any order.

Information relating to products and/or services is provided for informational purposes and cannot in any way replace the therapeutic advice, prognosis or diagnosis of a healthcare professional, nor exempt you from consultation with a healthcare professional where appropriate.

Any decision made based on the information available on the Site is the sole responsibility of the individual making the decision. Squad Nutrition is in no way responsible for these decisions or any damages that may result from them. The selection and purchase of a product and/or service on the Site is the sole responsibility of the Customer.

Squad Nutrition does not guarantee any results with respect to the products and/or services offered on the Site. The reviews associated with each product and/or service on the Site represent the personal experiences of different Customers. These reviews should not be interpreted as a guarantee of achieving the same results and/or benefiting from a similar experience.

The products and/or services are offered for sale only for the countries listed in the delivery form accessible at the time of ordering on the Site. In particular, nutritional support services are only provided in France, Belgium and Switzerland. In the event of an order to a country other than mainland France, the Customer is the importer of the products and/or services concerned, including in overseas territories.


  1. The products offered for order on the Site


Squad Nutrition is committed to complying with the regulations applicable to foodstuffs and dietary supplements, particularly with regard to labeling.

The Site provides for each product information on the availability of the product, the estimated delivery time, the presentation of the product, the composition of the product, the advice for using the product, as well as the scientific references attached to the product and/or the certificates available to the product where applicable.

These products are part of a healthy lifestyle. They are not intended to replace regular physical activity and should not be used as a substitute for a varied and balanced diet.

Given their characteristics, the products may present risks in the event of incompatibility (e.g., food intolerances, allergies, etc.) or misuse. It is the Customer's responsibility to carefully read the composition of the products they are interested in before placing an order on the Site and to follow the usage instructions provided for each product. Squad Nutrition is in no way responsible for incompatibility or misuse of a product by the Customer, nor for any damage that may result.

In any case, before using any product, the advice of a health professional is recommended for:


 • pregnant and breastfeeding women;

• people with specific pathologies (e.g.: kidney, heart, diabetes, etc.);

• people undergoing medical treatment;

• people who have food intolerances (e.g. gluten, lactose, etc.) or allergies;

• people who have doubts about their state of health or the compatibility of products with their metabolism.


For all products shipped outside the European Union and overseas territories, the price will be automatically calculated excluding taxes on the invoice. Customs duties or other local taxes, import duties, or state taxes may be payable where applicable. These will be the responsibility of the Customer.


  1. AVAILABILITY OF PRODUCTS AND/OR SERVICES OFFERED FOR ORDER ON THE SITE


The offers of products and/or services proposed on the Site are understood to mean:


 • within the limit of available stocks for the products;

• within the limit of slots available for services.


Squad Nutrition frequently updates the availability of products and/or services on the Site but cannot be held responsible if the actual availability of products and/or services at the time of the Customer's order validation is not identical to the availability indicated on the Site. In any event, if the unavailability of a product or service was incorrect at the time of the Customer's order validation, Squad Nutrition undertakes to inform the Customer as soon as possible.

At the Customer's choice, in the event of unavailability of a product or service ordered by the Customer, Squad Nutrition may:

• either offer to deliver the product or provide the service as soon as it becomes available again;

• either offer a similar product or service as a replacement, subject to acceptance by the Customer;

• or proceed to reimburse the unavailable product or service using the payment method initially chosen by the Customer when paying for their order.


  1. RESALE


The products and/or services offered on the Site cannot be repackaged and/or resold by the Customer without the prior written consent of Squad Nutrition .


  1. PRICE


The products and/or services offered on the Site are provided at the prices in effect appearing on the Site at the time the Customer validates the order. The prices indicated on the Site are valid, except in the event of manifest error.

Prices are expressed in euros, all taxes included (TTC). For products, the price includes value added tax (VAT) at the rate in effect on the date the Customer confirms the order. Any change in the applicable rate may impact the price of the products offered on the Site from the date the new rate comes into effect. The applicable VAT rate is expressed as a percentage of the product value.

The price of the products and/or services offered on the Site does not include delivery costs (if applicable), which are invoiced in addition under the conditions indicated on the Site and calculated prior to the final validation of the order by the Customer.

The payment requested from the Customer after validation of his order corresponds to the total amount of the order, including delivery costs (if applicable). The price indicated in the acknowledgment issued by Squad Nutrition is the final price, including delivery costs (if applicable).

Squad Nutrition 's supplier prices are subject to change. As a result, the prices listed on the Site may change. They may also change in the event of special offers or sales offered by Squad Nutrition on the Site.


  1. ORDERS


  1. Selection of products and/or services


To place an order, the Customer selects the products and/or services of their choice by clicking on them from the Site, then indicating:


 • the desired quantities for the products;

• the Customer can then add the products and/or services to their basket by clicking on the “Add to basket” button.


The Customer can add as many products and/or services to their basket as they wish, subject to availability.


At any time during his selection, the Client can:

• from the summary section of your basket, view the details of your order and its total price (not including delivery costs);

• continue to select products and/or services on the Site by continuing to browse;

• withdraw the selected products and/or services from your order;

• add a promotional code;

• complete your selection and place an order for the products and/or services in your basket by clicking on the “Order” button accessible from the summary section of your basket.

It is the Customer's responsibility to check the accuracy of their order and to correct any errors before pressing the "Order" button.


  1. Placing the order


The Customer is asked to provide the delivery address for their order. The Customer must enter all the information required for delivery, in particular the exact delivery address, as well as any additional information allowing delivery by the delivery person (access code, floor, etc.). The Customer must also provide their telephone number so that the delivery person can contact them on the day of delivery if necessary. Squad Nutrition or the delivery person cannot be held responsible in the event of delivery being impossible due to incorrect or incomplete information provided by the Customer.

If the billing address is different from the delivery address, the Customer must also provide the billing address. The Customer must then choose a delivery method for their order, from those offered on the Site. Depending on the delivery method selected, additional delivery costs may be charged. The total price of the order is automatically updated according to the delivery method selected by the Customer. By default, the least expensive delivery method is selected. The Customer is free to keep this default choice or to modify it. If the Customer decides to have the order delivered to a relay point, they must choose the delivery point of their choice from those offered. According to Squad Nutrition 's commercial policy in effect on the day of the order, delivery costs may be waived to the Customer under the conditions specified on the Site.


  1. Payment


  1. Payment method


The Customer must then choose the payment method for their order, from those offered on the Site.

Before proceeding to payment for his order, it is the Customer's responsibility to check the contents of his order and its terms (including the choice of products and/or services, the delivery address, the billing address, the delivery time according to the chosen delivery method, the payment method and the total price of the order). At this stage, the Customer can still correct any errors in his order before confirming it and proceeding to payment.

Once this verification has been carried out, the Customer formally accepts these General Terms and Conditions and clicks on the "Pay now" button to confirm their order. Confirming their order includes the term "pay" since it implies an obligation to pay for the products and/or services ordered.

The price is payable in cash, i.e. in full at the time of order validation. No discount linked to a promotional code, discount voucher, or credit note not mentioned at the time of ordering is possible at this stage.

This second click constitutes an electronic signature. This signature binds the Customer in the same way as a handwritten signature. The order form will be recorded in Squad Nutrition 's computer records , which are themselves stored on a reliable and durable medium, and will be considered as proof of the Customer's commitment.

The Customer guarantees to Squad Nutrition that they have all the necessary authorizations to use the selected payment method. Squad Nutrition takes all necessary measures to guarantee the security and confidentiality of data transmitted as part of the online payment.

Depending on the payment method selected when ordering, the Customer is transferred to a secure page so that they can proceed to payment for their order by following the instructions communicated to them in this context.

When paying by credit card, the Customer is redirected to the secure page of Squad Nutrition 's payment service provider to provide all the required information. The Customer can choose to save their bank details to facilitate payment for future orders, if necessary.

In case of payment by Paypal, the Customer is redirected to the secure Paypal page in order to identify himself with a Paypal account or with his email address, then provide all the required information.

Once payment has been made, the order can no longer be modified by the Customer.


  1. Refusal of payment


If payment is refused or blocked, for any reason, the order will be cancelled and the sale automatically terminated.


  1. Acknowledgment of receipt


The sale is only final after the Customer has been sent an acknowledgment of receipt of their order, which appears on the Site once all the steps described above have been completed. A copy of the acknowledgment of receipt of the order (order confirmation) is automatically sent to the Customer by email, which materializes the conclusion of the online sales contract. If this email is not received within forty-eight (48) hours of payment, the Customer must contact Squad Nutrition at the contact details indicated in the preamble hereto.

Once the order acknowledgment has been sent to the Customer by Squad Nutrition , the order can no longer be modified.


  1. Bill


Neither the order form that the Customer creates online nor the order acknowledgment that Squad Nutrition sends to the Customer by email constitute an invoice. The order invoice is sent by email.




  1. DELIVERY OF ORDERED PRODUCTS


The products ordered are delivered to the delivery address provided by the Customer when ordering.

Squad Nutrition and the delivery company make every effort to deliver the ordered products within a reasonable timeframe, which may depend on the number of orders in progress. However, these timeframes are reasonable and, taking into account in particular the vagaries of traffic or weather conditions, may be subject to delays. Exceeding the delivery time indicated to the Customer at the time of the order does not entitle the Customer to any compensation, unless otherwise indicated on the Site at the time of the order.

Delivery consists of the transfer to the Customer of physical possession or control of the products ordered.

If the Customer is absent at the delivery address at the time of delivery or if it is physically impossible for the delivery person to access the delivery address, the order may be collected, without this giving rise to any right to compensation for the Customer.


  1. TRANSFER OF OWNERSHIP


The transfer of ownership of the products ordered to the Customer will only take place after full payment of the price by the latter, regardless of the delivery date.

Regardless of the date of transfer of ownership of the products ordered, the transfer of risks of loss and deterioration relating thereto will only take place when the Customer physically takes possession of the products ordered.


  1. PACKAGING


The ordered products are packaged in accordance with current transport standards, in order to guarantee maximum protection during delivery. The Customer undertakes to respect the same standards if they are required to return the ordered products, if necessary.


  1. NOTICE


  1. Publication of opinions on the Site


Squad Nutrition has set up a system on the Site for collecting and publishing opinions, enabling in particular:

• to help other Customers and visitors to the Site to select the products and/or services offered on the Site;

• to improve the quality of the products and/or services offered on the Site.


Each review also includes a rating between one (1) and five (5) stars. An overall rating is then assigned, corresponding to the arithmetic mean of all online reviews relating to the products and/or services. By default, reviews are presented in chronological order.

Once the order has been delivered, the Customer receives a satisfaction email to collect their feedback. Therefore, only Customers who have placed an order on the Site are eligible to provide feedback.

If the Customer wishes to provide feedback, they must click on the link in the satisfaction email. They will then be automatically redirected to a form allowing them to comment on and rate the product or service ordered. The Customer must not provide their full identity or any other personal information in their review. Otherwise, the Customer understands and accepts that their personal information may be publicly published on the Site.

The posting of a review is carried out on the Site as soon as possible, subject to moderation operations carried out by Squad Nutrition .

Reviews remain accessible on the Site as long as the product or service concerned is accessible on the Site, provided that it has not become obsolete due to a change of supplier, characteristics or for any other reason.

By posting a review on the Site, the Customer understands and accepts:


 • that it is publicly disseminated on the Site and accessible to all visitors to the Site (Customers or not), as well as to Internet users outside the Site via referencing on search engines where applicable;

• that it is used by Squad Nutrition for promotional purposes, by any means and on any medium (e.g.: on the Site, as part of a newsletter, on a brochure, etc.).


In this respect, the Client undertakes to:

• post a useful review so that it helps other Customers and visitors to the Site to compare and choose the products or services offered on the Site or so that it helps Squad Nutrition to improve the quality of the products and/or services;

• provide non-misleading and relevant information, i.e. relating to the product or service itself (its qualities, its main characteristics, etc.) and not on the terms of its order (delivery, payment, user experience on the Site, etc.).


In addition, the content of the notice must not:

• be contrary to these T&Cs, the T&Cs of the Site and applicable law;

• be contrary to public order and morality, including, but not limited to, being violent, hateful, insulting, denigrating, defamatory or vulgar;

• infringe any intellectual property right, personality right or any other right held by Squad Nutrition or a third party;

• be inappropriate with respect to another opinion or its author;

• contain personal and/or sensitive information;

• include hypertext links;

• present a promotional or advertising nature with regard to a third-party website, a third-party company or third-party products and/or services;

• contain computer viruses, spyware, malware or any other threat to Squad Nutrition and its information and communication systems where applicable.


  1. Moderation of opinions on the Site


Squad Nutrition conducts a priori moderation of reviews. This means that reviews are first reviewed and validated by Squad Nutrition before being posted on the Site.

Moderation is carried out indiscriminately on all reviews, regardless of their content or author. As such, Squad Nutrition reserves the right to reject any review at its discretion, without having to inform the Customer or provide a justification.

Once the review is published on the Site, the Customer cannot modify it.

Squad Nutrition may also contact the Customer following the writing of a review, as part of its customer management follow-up.

At any time, the Customer may report a review that infringes his rights or contravenes these T&Cs, the Site's T&Cs and/or applicable law by contacting Squad Nutrition using the contact details provided in the preamble to these T&Cs. If applicable, the review will be temporarily removed from the Site until it has been further verified by Squad Nutrition .

Squad Nutrition will make every effort to prevent any opinions that are contrary to these Terms and Conditions, the Site's Terms and Conditions, and/or applicable law from being accessible on the Site. However, opinions are published under the sole responsibility of their authors. Squad Nutrition cannot be held responsible for content for which it is not the author.


  1. RIGHT OF WITHDRAWAL


At Squad Nutrition, we want to provide you with the best possible experience. If you are not satisfied with your purchase, you may return your item to us in accordance with this section.


Return conditions:


To be eligible for a return, items must:

  • Be unused, unopened, and in the same condition you received them.

  • Be returned in their original packaging.


Certain types of products, such as perishable or personalized items, are not eligible for returns. For more information, contact our customer service at contact@squad-nutrition.fr


Right of withdrawal: In accordance with current legislation, you have 14 days from receipt of your order to exercise your right of withdrawal, without having to provide a reason or pay any penalties. If this period has expired, we cannot offer a refund or exchange.


In order to process your return, we ask that you provide us with proof of purchase (invoice, receipt) by email as well as physically in your package. Returns must be sent to the following address:


FRENCH RIVIERA ROUTING
PO Squad Nutrition
1ere Avenue 5191 M - ZI de Carros
06510 Carros
France

Special case of partial reimbursement, partial reimbursements may be applied in certain situations:

  • If an item is returned in a condition other than its original condition (damaged, worn, or with missing parts not related to an error on our part).

  • If the item is returned more than 14 days after delivery.


Refunds will be issued once your return is received and inspected. We will send you an email to notify you of the approval or rejection of your refund. If approved, the refund will automatically be issued to your original payment method within 10 business days.


Delays or no refund, if you have not yet received a refund:


  • Check your bank account again

  • Contact your credit card issuer as there may be a processing delay before your refund is posted.

  • Contact your bank.


If, after these steps, you still have not received your refund, please contact us at contact@squad-nutrition.fr


Refund exception: some items are neither refundable nor exchangeable. These items are sale items or promotional items purchased at a price other than the normal price.


Regarding exchanges, we only replace defective or damaged items (punctured or torn packaging, defective closure, clumped or wet protein, bad odor or unusual taste, incorrect labeling, incorrect dissolution). If you need an exchange for the same item, contact us at contact@squad-nutrition.fr


If the item was a gift and shipped directly to you, you will receive a credit for the return value. If the item was not a direct gift, a refund will be issued to the original purchaser.


Return shipping costs are the seller's responsibility, unless you made an error. If you receive a refund, shipping costs will be included upon presentation of the invoice.

For items over €75, we recommend using a trackable shipping service or insuring the shipment. We do not guarantee receipt of your returned item.


The refund of the product is weighted by the return of said product, or proof of sending, to the address entered in the return procedure in order to note the existence of the defect, the loss of the package is in no case the responsibility of the seller.

 A withdrawal slip can be downloaded in .pdf format by clicking on the following link.


  1. WARRANTIES APPLICABLE TO PRODUCTS ORDERED ON THE SITE


The products comply with the regulations in force in France, as well as with the order placed by the Customer.


Unless otherwise provided by applicable law, the products benefit automatically and without additional payment:

• the legal guarantee of conformity for defective, damaged or damaged products or those not corresponding to the order under the conditions provided for in Articles L. 211-4 et seq. of the Consumer Code;

• the legal guarantee against hidden defects arising from a material, design, manufacturing or execution defect affecting the products and making them unfit for use under the conditions provided for in Articles 1641 et seq. of the Civil Code.


Unless otherwise provided by applicable law, as a seller, Squad Nutrition is bound by these legal guarantees.


  1. Textual foundations


  1. Legal guarantee of conformity


Article L. 217-4 of the Consumer Code: " The seller is required to deliver goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, assembly instructions or installation when this has been made his responsibility by the contract or has been carried out under his responsibility. "


Article L. 217-5 of the Consumer Code: “ To comply with the contract, the goods must :

• be suitable for the use usually expected of a similar good and, where applicable:

➢ correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model


➢ present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labeling


 ➢ or present the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.


Article L. 217-12 of the Consumer Code: “ The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods. ”


Article L. 217-16 of the Consumer Code: " When the buyer requests from the seller, during the course of the commercial guarantee granted to him upon the acquisition or repair of a movable good, a repair covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee which remained to run. This period runs from the buyer's request for intervention or from the making available for repair of the good in question, if this making available is subsequent to the request for intervention. "


  1. Legal guarantee against hidden defects


Article 1641 of the Civil Code: " The seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have acquired it, or would have paid a lower price for it, if he had known of them. "


Article 1648, paragraph 1 of the Civil Code: “ The action resulting from latent defects must be brought by the purchaser within two years of the discovery of the defect ”.


  1. Implementation of legal guarantees


It is recalled that within the framework of the legal guarantee of conformity, the Customer:


 • benefits from a period of two (2) years from delivery of the products ordered to take action against Squad Nutrition ;

• may choose between repair or replacement of the products ordered, subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code;

• is exempt from providing proof of the existence of the lack of conformity of the products ordered during the twenty-four (24) months following their supply.


The legal guarantee of conformity applies independently of any commercial guarantee that may cover the products.

The Customer may decide to implement the warranty against hidden defects within the meaning of Article 1641 of the Civil Code. In this case, he may choose between the cancellation of the sale or a reduction in the sale price in accordance with Article 1644 of the Civil Code.


In order to assert its rights, the Client must inform Squad Nutrition in writing:


• either by email: contact@squad-nutrition.fr ;

• or by mail: Squad Nutrition SAS - 3 AVENUE MARX DORMOY 03100 MONTLUÇON


In order to guarantee the non-conformity of the products or the discovery of hidden defects within the time limits referred to above. Squad Nutrition will replace or refund products under warranty deemed non-compliant or affected by a hidden defect.

Products must be returned in their original condition (packaging, accessories, instructions, etc.). Shipping costs will be refunded if the product is indeed non-compliant.


Reimbursement of products deemed non-compliant or affected by a hidden defect will be made as soon as possible. Squad Nutrition will proceed with the reimbursement using the same payment method as the order,


Squad Nutrition cannot be held liable in the following cases:

• non-compliance with the legislation of the country in which the products are delivered, which it is the Customer's responsibility to check;

• in the event of misuse, negligence or lack of maintenance on the part of the Customer, as in the event of normal wear and tear, accident or force majeure within the meaning of article 1218 of the civil code.

Squad Nutrition 's warranty is, in any event, limited to the replacement or reimbursement of non-compliant or defective products.



  1. RESPONSIBILITY


Squad Nutrition cannot be held liable in any way in the event of :


 • non-performance or poor performance of contractual obligations attributable to the Customer, in particular when entering their order;

• non-performance or delay in the performance of any of Squad Nutrition 's obligations arising from a case of force majeure within the meaning of Article 1218 of the Civil Code or from circumstances beyond its control.


Any failure in the use of the products and/or services offered on the Site may in no case result in the liability of Squad Nutrition. nor justify the reimbursement of products and/or services, which the Customer expressly acknowledges and accepts.


Squad Nutrition 's liability is excluded in the event of damage, direct or indirect, affecting property or persons, suffered by the Customer or a third party, and resulting from the following cases without this list being exhaustive:

• negligence or fault committed by the Client or by a third party;

• allergy or other reaction caused by the consumption of the products or the provision of the services;

• natural expiry of products;

• failure by the Customer to comply with contraindications relating to the use of the products or the provision of services;

• misuse of products and/or services;

• any other external facts beyond the control of Squad Nutrition .


In any event, the liability that may be incurred by Squad Nutrition under this agreement is expressly limited to actual, certain and direct damages only.


  1. CLAIMS


Any complaint regarding the delivery of one or more products must be made and all supporting documents must be sent within 10 days of the order delivery date. Complaints submitted after this deadline will unfortunately not be considered. These conditions are necessary to ensure efficient and rapid processing of your complaint. We thank you for your understanding and cooperation.


Squad Nutrition provides the Customer with a “Customer Service” accessible:


• either by email: contact@squad-nutrition.fr ;

• or by telephone customer service: 04 26 85 66 71

• or by mail: Squad Nutrition SAS - 3 AVENUE MARX DORMOY 03100 MONTLUÇON

  1. ADVERTISEMENT


Squad Nutrition reserves the right to insert on any page of the Site and in any communication to the Customer advertising or promotional messages in a form and under conditions of which Squad Nutrition will be the sole judge.

If the Customer decides to participate in a promotional operation organized by Squad Nutrition , he/she must refer to the specific conditions governing the promotional operation concerned.


  1. LACK OF FORESIGHT


In the event of a change in circumstances unforeseeable at the time of the order, in accordance with the provisions of Article 1195 of the Civil Code, the party – the Customer or Squad Nutrition – who has not agreed to assume the risk of excessively onerous performance may request a renegotiation of the contract with its co-contractor.


  1. VALIDITY OF THE GTC


Any change in applicable law or any decision of a competent court invalidating one or more clauses of these T&Cs shall not affect the validity of the entirety of these T&Cs. Such a change or decision shall in no way authorize the Customer to disregard the valid provisions of these T&Cs.

These General Terms and Conditions, as well as the order summary sent to the Customer, form a contractual whole and constitute the entirety of the contractual relations between the parties.


  1. MODIFICATION OF THE GTC


These T&Cs are precisely dated and may be modified and updated by Squad Nutrition at any time, particularly in the event of changes to the Site.

The applicable T&Cs are those available on the Site and accepted by the Customer at the time of validation of their order on the Site.

This version of the T&Cs replaces all previous versions.


  1. EVIDENCE AGREEMENT


Unless proven otherwise, the data recorded in Squad Nutrition 's computer system constitutes proof of all transactions concluded with the Client.

By accepting the General Terms and Conditions, the Customer undertakes not to contest the evidential value of the documents produced online, in particular the sales contract, the order form and the invoice, on the basis of their electronic nature.

The Client's acceptance of these General Terms and Conditions results in the conclusion of an agreement of proof within the meaning of Article 1368 of the Civil Code.


  1. TERMINATION OF THE SITE


Squad Nutrition reserves the right to temporarily or permanently interrupt access to all or part of the Site, particularly in the event of cessation of the activity linked to the provision of the Site or in the event of collective proceedings.


  1. ASSIGNMENT


Subject to applicable law, the Customer agrees that these General Terms and Conditions binding it to Squad Nutrition may be assigned, transferred or contributed in any manner whatsoever. In the event of a transfer of the company to a third party, these General Terms and Conditions binding the Customer to Squad Nutrition will be automatically transferred to the assignee.


  1. LANGUAGE


These General Terms and Conditions are written in French. In the event that they are translated into one or more languages, only the French text shall be authoritative in the event of a dispute.


  1. APPLICABLE LAW / JURISDICTION


These General Terms and Conditions and the operations resulting from them are governed, interpreted and applied in accordance with French law.

In the event of a dispute relating to their interpretation or execution, Squad Nutrition and the User will seek, before any legal action, an amicable agreement and will communicate to each other all necessary information for this purpose.

The User is informed of the possibility of resorting, in the event of a dispute, to a conventional mediation procedure or any other alternative method of dispute resolution. In accordance with the provisions of the Consumer Code concerning the amicable settlement of disputes, Squad Nutrition adheres to the E-commerce Mediator Service of the “NotreAccord Consommation” Mediation Center, whose contact details are as follows:

Address: 38 rue d'Aviau, 33 000 Bordeaux, France,

Email: consumption@notreaccord.com

After prior written action by the User towards Squad Nutrition , the Mediator Service may be contacted for any consumer dispute which has not been resolved. To find out how to contact the Mediator, the User is invited to access the following page: https://mediation-consommation.notreaccord.com

The User may also submit any complaints on the dispute resolution platform set up online by the European Commission at the following address: http://ec.europa.eu/consumers/odr/ . The European Commission will transfer the User's complaint to the competent national mediators notified.


In the absence of an amicable agreement between Squad Nutrition and the User within two (2) months from notification of the dispute to the other party, the parties may turn to the competent jurisdiction.