Privacy Policy

Privacy Policy

Last updated: 03/14/2025


  1. Data controller and general presentation

SQUAD NUTRITION, a simplified joint-stock company with a share capital of €5,000, whose registered office is located at 3 AVENUE MARX DORMOY 03100 MONTLUÇON, registered with the Montluçon Trade and Companies Register under number 930 926 779 , (hereinafter referred to as “Squad Nutrition ” or “we”) acting as data controller, kindly requests that you read its Privacy Policy.

Squad Nutrition , via its website (www.squad-nutrition.fr), implements the collection and processing of certain personal data relating to its users (hereinafter “you” or “the user”). Personal data corresponds to any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”), directly or indirectly, in particular by reference to an identifier (such as a name, an identification number, location data, an online identifier) ​​or to one or more specific elements (such as their physical, economic, cultural or social identity).

In accordance with the General Data Protection Regulation of the European Parliament and of the Council No. 2016/679 of 27 April 2016 (“GDPR”, which came into force on 25 May 2018) and Law No. 78-17 of 6 January 1978 known as the “ Data Protection Act ” in its current version, this Privacy Policy aims to inform you about our processing methods (i.e. collection, use and sharing) of the personal data that you provide to us when browsing this website (hereinafter “Site”) and through the use of associated services (hereinafter “Services”). The Privacy Policy supplements the contractual conditions that govern our site and that you accept by using our site (in particular the General Conditions of Sale ).

  1. The scope of this text

Squad Nutrition is the data controller of your personal data. This data is processed through the Site and for the use of the Services, under the conditions set out in this Privacy Policy.

The Privacy Policy applies to all of our users.

  1. Changes and Updates to the Privacy Policy

This Privacy Policy may be modified at any time. The current version is the one available on our website and updated.

  1. Personal data collected on the Site

We collect your personal data through the Site, but also by telephone, email, and mail. This data about you is subsequently processed based on your use of the Site.

We mainly collect your data via browsing data linked to access and use of the Site and the Services.

On our Site, the mandatory nature of the data to be provided is indicated to you at the time of collection (for example, by an asterisk). If you fail to complete the mandatory fields, we will not be able to provide you with all of our Services.


  1. Personal data directly transmitted by the person concerned

When purchasing one of our products, when you have placed an order via the website www.squad-nutrition.fr , Squad Nutrition collects the personal data that you have voluntarily shared with the said company.

In addition, the said company also collects data directly from you, when you contact customer service (in addition to data relating to the nature of the complaint, and any information necessary to process your request); when you leave a review on the Site; and when you use our chat tool (directly accessible upon your visit to the Site).


  1. Data relating to your identity

When you place an order online on the Site or when you use our Services, data allowing you to be identified is collected.

Thus, this personal data is: data relating to your company and your professional life (position held).

  1. Personal data collected automatically by the data controller

In order to monitor our Services, we may record the content of telephone and email exchanges that you have with our services.

We may also collect browsing data, during your visit to the Site, via cookies.

What is a cookie?

A cookie is a small text file that the server you visit saves on your hard drive or in your browser's memory and which allows your computer to store various technical data allowing general control of public access or the personalization of the pages displayed for your future interactions with this site.

As such, an information banner is displayed when you connect to the Site in order to inform you of their presence prior to the deposit of cookies and to allow you to accept or oppose their deposit on your terminal.

What cookies are used on the site?

Within our Site, we use cookies allowing:

  • To recognize your browsing as a former registered visitor in order to record all the preferences sent when using the Site by your browser;

  • To improve your navigation on the site in order to allow you to use its various functionalities;

  • For commercial and advertising purposes, for the display of advertising banners related to our activity exclusively;

  • To implement security measures;

  • To establish statistics and volumes of visits and use of the various elements of the Site (sections and content visited, date and time of consultation, etc.), allowing the Site to be improved and your browsing to be personalized.

The Site may also include social media links (such as Instagram or TikTok). However, we do not control the cookies used by these external websites. For more information on cookies from social media or other external websites, we recommend you check their own cookie policies.

Managing cookies in your browser

This deposit of cookies made as part of the use of the Site does not allow you to be personally identified but it records information relating to the navigation of your terminal on the Site which we can read during your subsequent visits.

The information collected is for our exclusive use and that of our partners, and is under no circumstances transferred to third parties.

In addition, the Services may be linked to websites published by third-party companies not affiliated with Squad Nutrition . They may include advertisements, offer online content, and offer features, games, newsletters, contests or sweepstakes, or applications developed by third-party companies.

Squad Nutrition is not responsible for the privacy practices of these third-party companies. Once you leave the Services or the Site, or click on an advertisement, it is your responsibility to check the privacy policy applicable to that other service.


5. Purposes of collection and legal basis(s) for processing

5.1. Processing carried out to carry out pre-contractual measures

We process your personal data for:

  • Billing management;

  • Record our telephone conversation, as part of our Telephone Assistance Service, for monitoring purposes, subject to your prior consent;

This personal data is necessary for the performance of our contractual obligations. Their processing is therefore based on the performance of the contract relating to the Services, as soon as you confirm your request to benefit from them.


5.2. Processing carried out on the basis of our legitimate interests

This category of processing is based on our legitimate interests. In order to legally base processing on legitimate interest, three cumulative conditions must be met: the interest pursued must be legitimate (i.e., determined clearly and precisely, be real and present); the processing carried out must be necessary and; the processing must not conflict with the rights and interests of the data subjects.

For your complete information, we detail below the processing operations and the corresponding legitimate interests. We have ensured that these processing operations do not infringe your fundamental rights and freedoms.

In short, we process your personal data to evaluate and improve our Services and the corresponding functionalities.

More specifically, the data processing aims to:

  • Analyze your browsing on the Site and conduct satisfaction surveys to improve our Services;

  • Improve knowledge of our customers, establish statistics on visits and use of the various sections and content of our Site and our Services, in order to adapt, develop and improve our offers and services;

  • Provide you with customer support and respond to your inquiries;

By exception:

With regard to certain cookies that may be used (in particular those which are not strictly necessary for the operation of our Site, and which have a commercial purpose which may be similar to the display of advertising banners linked to your interests), the processing is based on the collection of prior consent from the persons concerned;

Processing carried out to comply with our applicable legal and regulatory obligations.

We process your personal data for:

To comply with legal obligations (including obligations related to the provision of Consumer Information Services);

Respond to requests from public and government authorities.

For example, Squad Nutrition is legally required to cooperate with tax or judicial authorities acting in particular within the framework of their control and investigation missions; to retain certain documents, such as your invoices, for evidentiary purposes; and to carry out an identity check.


5.3. Processing carried out only with your consent

We will process your personal data subject to your prior consent. This consent is collected when you connect to our website by a message relating to the collection and use of your personal data, in particular through cookies.


6. Duration of storage of personal data

We keep your personal data in our database for the strict period necessary to achieve the purpose of the processing concerned, in accordance with the regulations in force. Indeed, the retention period varies depending on the purpose of the processing.

Your data is then archived with restricted access for an additional period, for limited reasons authorized by law (payment, disputes, National CEE Center). After this period, it is deleted.

Thus, your personal data is stored:

For the duration strictly necessary for the use of the Site, the Services, in the absence of an order for Services from you;

As part of our Telephone Assistance Services, our telephone exchange is kept for 3 months from the recording and then deleted;

In the event of the conclusion of a contract or an order, within the framework of our Services or otherwise: data relating to your commercial correspondence, or your customer files, are kept for the entire period of the contractual relationship and for a maximum period of 5 years from the end of the contract. Furthermore, this data is kept in intermediate archives for a period corresponding to the possible guarantee to which is added the applicable legal limitation period (5 years in most cases);

In the event that Squad Nutrition fulfills a legal obligation, your data is processed for the duration necessary to fulfill this obligation and as provided for by law: thus, documents and accounting records are kept for 10 years, as accounting proof.

Until you withdraw your consent, in the event that the processing is based on your prior consent;

The information and personal data collected via cookies are kept for a maximum period of 13 months from the date they are installed. Furthermore, your choice, consent and/or refusal regarding cookies is kept for a period of 6 months (after this period, we will ask you again to choose how you wish to manage your cookies on our Site).


7. Security measures to protect your personal data

We care about the privacy and importance of your personal data. Squad Nutrition makes every effort to keep it secure and ensure your peace of mind.

Personal data is processed manually and electronically. It is also protected by appropriate measures. We therefore implement all appropriate administrative, technical, and organizational measures to ensure a level of personal data security in the face of any potential risks.

More specifically, we make every effort to protect your personal data against theft, accidental or unlawful destruction, loss, damage, unauthorized access or use, unauthorized disclosure or modification.

To this end, we encrypt your data when it is transferred, to ensure that it cannot be read by third parties.

However, Squad Nutrition cannot guarantee that it is able to protect itself against all existing IT risks.

In addition, the same level of protection is contractually imposed by Squad Nutrition on all its subcontractors. Any Squad Nutrition employee who, in the course of their duties, may have access to your personal data undertakes to process it within the framework of the purposes pursued and in a strictly confidential manner.


8. The recipients to whom your data is transmitted

Within the framework of the processing purposes presented in point 5 of this Privacy Policy, your data is communicated internally within Squad Nutrition , and, where applicable, to customer service, the marketing/sales department, and the communications department, depending on the purpose pursued.

Squad Nutrition may also communicate your personal data to certain recipients who provide the guarantees required by the applicable regulations regarding the protection of personal data.

The recipients are mainly:

  • Other entities (subsidiaries) of Squad Nutrition , as the case may be;

  • Third-party service providers, who only have access to the data necessary to perform their services and are not authorized to process them for other purposes;

  • Our subcontractors (for example, IT service providers);

  • Service providers related to the Services such as experts, consultants, and lawyers;

  • Our business partners;

  • The competent national authorities in order to comply with the law in force. Indeed, Squad Nutrition is legally required to disclose your data to any administrative or judicial authority as soon as it requests it and/or justifies its need to access it in the context of a possible audit or litigation.


9. Transfers of personal data outside the European Union

In order to provide you with our offers and services, your personal data may be transferred to other Squad Nutrition entities and to service providers acting on its behalf who are located in France and/or within the European Union.

In addition, some of your personal data may also be transferred outside the European Union. These transfers may occur, in particular, as part of the provision of our commercial service. In such a case, prior to any transfer, Squad Nutrition undertakes to take all necessary measures to secure such transfers, and ultimately, to guarantee a level of protection equivalent to that provided for by the GDPR.


10. Minors under 15 years of age

The Site is not directed to or offers Services to individuals under the age of 15, and the Company does not knowingly collect personal data from individuals under the age of 15 or minors in general.


11. Your rights over your personal data

In accordance with the GDPR, you can exercise the following rights at any time:

A right of access and rectification allowing you to know and access the data concerning you that we have in our possession, and thus to modify, complete or update your personal data.

A right to delete (known as the “right to erasure”) data that is inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited. However, the deletion of your data is only possible to the extent that the retention of this data does not result from a legal obligation to retain it.

A right to object to the processing of your data, without giving a reason, but provided that Squad Nutrition does not have compelling and legitimate reasons to continue the processing; a right to object, for legitimate reasons; a right to object, without giving a reason, to the use of your data for prospecting purposes.

A right to define guidelines relating to the fate of your personal data after death (retention, deletion, communication to a third party);

A right to withdraw your consent where processing is based on it.

A right to data portability allowing you to retrieve the data you have provided to us in a structured, commonly used and machine-readable format, and to transmit it to another data controller without our hindrance. However, this right can only be exercised with respect to data concerning you and which you have provided, as well as with respect to automated processing.

A right to limit processing, under the terms and conditions referred to in Article 18 of European Regulation No. 2016/679 of April 27, 2016. Thus, you can obtain that we limit the use of your personal data when you have objected to it; when you contest the accuracy of your data; when their processing is unlawful; or when you need it for the establishment, exercise or defense of your rights in court. In the event that you exercise this right, Squad Nutrition undertakes to limit the storage of data so that no other operation can take place on this personal data.

A right to lodge a complaint with the competent national authority (the National Commission for Information Technology and Civil Liberties, the “CNIL”) in the event of a violation of the GDPR;

However, we inform you that a request to erase your data, a request to object to processing or to revoke your consent where applicable, may, in practice and depending on the case, have an impact on or make it impossible to take into account your request for information, use of the Site or execution of the Services offered on the Site or ordered by you.

To exercise your rights – excluding your right to file a complaint with the CNIL – you are invited to contact the legal department of Squad Nutrition , a simplified joint-stock company with a share capital of €5,000, whose registered office is located at 3 AVENUE MARX DORMOY 03100 MONTLUÇON, registered with the Montluçon Trade and Companies Register under number 930 926 779. The email address to contact us is: contact@squad-nutrition.fr

We will respond to your request by email as soon as possible and at most within one month of receipt of the request (subject to longer deadlines provided for by the GDPR, in particular in the event that your request is complex or if the number of requests being processed is high).

To facilitate your process, we ask that you write to us from the email address you provided. Otherwise, we will not be able to verify your identity. In this case, we may ask you to prove your identity by completing a form and providing a copy of an official identity document.

Only the department that needs to know these documents will process your data. We only keep these documents for the time necessary for verification and we delete them immediately.


12. Contact

For any additional questions regarding how Squad Nutrition collects and processes your personal data, please send an email to the following address: service-juridique@sedadi.fr

For any other questions, our customer service remains at your disposal: contact@squad-nutrition.fr